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Admin sees blank posts


Loren
  • Keyword Tooltip 3.0.8 Keyword Tooltip 3.0.7 Closed Bug

This happening on all three of my sites after upgrading each of them to 4.1.14.1. I have tried different computers and different browsers with the same result.

All post content is blank. If I edit the post I can see the post info. But if I quote the post it is blank.

It only happens when logged as admin (group). Guest and other members see the posts fine.

Disabling Keyword Tooltips - fixes the problem.

Thanks for any help.
Loren

See examples below...

Blank posts

blank posts.png

 

Normal posts - with Keyword Tooltips disabled.

normal posts.png



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k they must've changed something that i didn't see in the changelog that affects keyword tooltips.

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No nothing in the system error log.

I can duplicate the issue on 3 sites and with different browsers. All sites using the IPS default theme.

Can you duplicate it?

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not yet, upgrading my sites to 4.1.14.1 atm. I will test it out in a bit, I am not doubting it is happening. I'm just getting all the info i can to help debug before hand, any little bit helps.

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I disabled all plugins and disabled all apps except for KeyWords and the standard IPS apps -- sorry the problem remains.

 

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I have set you up with admin ACP access on one of my 3 sites with the issue. 
This site has only 16 keywords.

Then if you go to this (or any) forum post while logged in as an admin (and Keywords enables) the post will look empty (like my example above). If you then logout and come in as a guest you can see the post fine.

Likewise if you disable Keywords and then login as admin - everything is fine.
Let me know if I can help in any other way.
Loren

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Hi,

I was on 4.1.13.2 with keywords 3.0.6 installed with no problems

I upgraded to 4.1.14.2 and I had the same problem described here

I upgraded keywords to 3.0.7 and the problem remains

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any additional information you could post or send me in PM, like any error logs that are related or server error logs. I've been unable to reproduce this, or catch what is causing it. i'm at a lost tbh.

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Information sent on PM 

There is no error on ACP. The problem occurs only on the forums where the app is activated. The app itself is working.

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I would really like to get this resolved...

Further testing shows that this issue that sprung up 3 or 4 IPS versions ago.
It affects any group that is given permissions to view Keyword Tooltips - not just admin.

Still an issue on 3 sites for me and I am sorry but I can not renew this mod until it works.

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53 minutes ago, Loren said:

I would really like to get this resolved...

Further testing shows that this issue that sprung up 3 or 4 IPS versions ago.
It affects any group that is given permissions to view Keyword Tooltips - not just admin.

Still an issue on 3 sites for me and I am sorry but I can not renew this mod until it works.

I do apologize, i thought i had released 3.0.8, but i guess i didn't. it should be fixed in this version. there was an issue with the regex in the previous versions, I am not sure why it only appeared after 4..1.13 i think it was and why it wasn't being caught before or why my site and local host wouldn't cause the error either.

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