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DBSHQ

Babble not working since Invision 4.4.4 upgrade

Closed 2.7.6 2.8.5

Hi,

I upgraded to version 4.4.4 of the Invision software on Sunday. Today I found out that nobody has been able to access the chat room since Sunday. I assume the two are linked...

When visiting the chat room I get an error message: I assume this is an authentication or licensing problem so have just clicked the button to re-authenticate, but apparently that can take two hours. And if it's not that, it may be something else. Is it normal to have to re-authenticate after updating the core Invision software? I'm on Babble 2.7.6 My site is at http://forum.stockingshq.com

Best wishes

David

 

 

Edited by DBSHQ

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Update... I've now upgraded to version 2.8.4 and re-entered the license details but still get:

You've been disconnected from Babble, please refresh and try again!

when trying to access the room. I went to the license page in the app and the details were blank, so I have re-entered and saved them and will now wait patiently for two hours with fingers firmly crossed...

D.

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Well, four hours later and it's still not working. still getting the same message. Any ideas?

Many thanks!

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