Strange New User Group Issue

Hello Michael,

I added a new user group and have been testing with a couple users.  The only option afforded to this user group within chat is the rooms list icon (assuming they have access to more than one room).  No Settings, no pop-out, and no text entry area.  They can view private and public texts, but cannot respond (due to no text entry area).  I've turned off permissions, reapplied them, re-cached....  Is there something that I am simply missing and/or forgetting to do?  I have not tried reinstalling the application as of yet.

Please advise.  Thanks!

Given the lack of response... I reinstalled the babble application.  That did not fix the problem.

Some attention would greatly be appreciated.  There are no issues with the IPS software, all is up-to-date.  All original groups are working fine.  Permissions (within babble, per room) for this new user group are the same as they are for the standard Member group... yet all the group can do with Babble is view the chat room.

Changed Status from Pending to Work in Progress

Changed Status from Work in Progress to No Response

Is there any progress on this?  It is still an issue.  I see the status has changed, but there has been no word?

Changed Status from No Response to Work in Progress

i haven't been able to reproduce it, but i'll try again as there is another bug that i was going to look into for 2.7

I have tried multiple times.  I even copied the Members group to a new group and the result was the same:  No user list and no text entry area.

Short of reauthorizing the server?  Perhaps the groups need to be registered somehow and don't update automatically when added or deleted (on the server end)?

Considering I can only troubleshoot from my end, there is no variance between the existing user groups and the newly created groups in regards to setup or permissions.  I don't allow guests in chat, and I think you may have disabled that regardless, but what would allow an user to view the chat, but not participate?

Changed Status from Work in Progress to Closed

Changed Fixed In to Next Version