Timeout / Plugin doesn't open

are there any logs for it in your System->Support->Support logs? 

Hi @Michael! There is no log called "support logs". I imagine that you are talking about "system logs". Nothing is logged at either the system or the error logs.

We run a pretty busy forums with over 500,000 users. We currently have over 8,000 duplicate members logged. I think the reason we are seeing a timeout is due to the huge number of duplicate members we have, compared to your usual testing environment.

Please let me know if you need me to create an admin account at our install for you to have full access to our ACP. In that case, send me an email.

mysql> select count(*) from cjdml_members;
+----------+
| count(*) |
+----------+
|     8185 |
+----------+

Cheers,

Gabriel.

Just now, gabriel710 said:

Hi @Michael! There is no log called "support logs". I imagine that you are talking about "system logs". Nothing is logged at either the system or the error logs.

We run a pretty busy forums with over 500,000 users. We currently have over 8,000 duplicate members logged. I think the reason we are seeing a timeout is due to the huge number of duplicate members we have, compared to your usual testing environment.

Please let me know if you need me to create an admin account at our install for you to have full access to our ACP. In that case, send me an email.

mysql> select count(*) from cjdml_members;
+----------+
| count(*) |
+----------+
|     8185 |
+----------+

Cheers,

Gabriel.

yeah system logs, it was late that day :). so its not paginating? it should be limiting to 25 per page. I'll see why its not working.

2 minutes ago, Michael said:

so its not paginating?

My friend, it is not opening at all. It gives a timeout error. I am sending you a dump of the cjdml_members table via PM, so you can try to populate a testing environment to take a look.

BTW: We also had the issue of this plugin logging guest members, so you may want to also take a look at that. Let me know if you need me to create an admin account for you in our environment.

Gabriel.

@Michael there is no way for me to send you a file via PM. Your PM system has attachment uploading disabled. Please send me an email. The file is only like 77 kiB compressed.

39 minutes ago, gabriel710 said:

My friend, it is not opening at all. It gives a timeout error. I am sending you a dump of the cjdml_members table via PM, so you can try to populate a testing environment to take a look.

BTW: We also had the issue of this plugin logging guest members, so you may want to also take a look at that. Let me know if you need me to create an admin account for you in our environment.

Gabriel.

No i was saying the problem is due to it not paginating, its trying to render to many rows. I'll see why its not paginating. You can email me at the file you were trying to attach. I'll check the settings as I'm pretty sure PM's should allow attachments.

 I made it a Node?! i could've swore this was a table...no wonder it explodes...sorry i'll get this fixed asap!

i see why i was thinking table, the modcp portion is a table, its been converted over to a table, testing now to see if everything still works in the acp.  

the guest thing, i'm doing a member_id check now every step of the way, every where i can  i will catch them! still not a clue what causes them, I was only able to find one in your db that had 0 as a member id, all the rest had member id's. 

Thanks @Michael! I hope the 1.0.3 version is out ASAP.

@Michael Any idea of when the 1.0.3 version will be available? Thanks.

sorry got busy with other stuff. I'll finish up testing and try to have it out tomorrow

Discovered a problem with the changes i made, still working on a solution

Okay got a working solution, but its late here. will finish it up and test it out tomorrow  again sorry for the delay.

1.0.3 has been released here and on IPS Market.

@Michael just installed and fixed the problem. I will open a new thread/ticket regarding another issue.