I have new system in place for reporting bugs and getting support. if you are here for either, please visit the file in downloads, and click on the "support" tab. if it is a paid file, and you have purchased here and current on your renewals you should be able to make a new report. If you purchased from IPS market, and your email address is not the same as your IPS email address that you made the purchase with, you will not be able to make a report until you update your email address. the report area for support will also not appear if you are not current in your renewals. Free files should be open to anyone to add a report to the support tab.  if you have any questions feel free to post in the forums.